Aap Korma mein phone karo!!!

My colleague A is setting up her new home in Powai and is currently shopping for furniture, appliance and other knick-knacks. In this process she is being plagued by the species know as the Indian Customerservitus, this particular species has evolved from the apes and works in establishments in the customer service department and is known to cause maximum discomfort to any person trying to get some decent customer service.

Things being as they are we in office are constantly regaled by horror and sometimes humour stories revolving around these sometimes bright and mostly moronic individuals.

The latest in this series happened today(yes, yours truly and team has been working weekends and yes, you may gloat that your life is much better than mine at the moment, but being the true optimist I looks forward to better days).

To come back to the topic, we (A & your truly) were in the middle of a serious discussion and her phone quacked (I refuse to say that it rang as she has this ringtone that sounds like a baby duck trying to escape certain death). She excused herself to take the call and I was left to overhear this interesting one-sided conversation.

A: Yes, speaking

A: Paar yeh to Powaiwale address mein deliver karna hai

A: Arre, par Kandivaliwala address billing address hai toh kya hua, delivery address to Powai ka tha na

A: Yeh baat main aapko pichle hafte bhi samjha chuki hoon na, phir aap baar baar kyon Kandivali wale address mein deliver karneki baat karte hai

A: Arre, aapko main bata chuki hoon na, to phir aap company mein bolo

A: Main kahan phone karu, Korma main???

At this point I was getting really interested, and asked her to inquire whether it was Shahi Korma or Navratna Korma that he wanted her to contact.

A(barely able to control her laughter): Main koi Korma mein phone nahi kar rahi, aap mere husband se baat karo...

After signing off thus she explained that the guy was from CROMA (the electronics megastore) and that the guy was really annoyed that she did not know KORMA and actually spoke to her in a "which-world-do-you-live-in-lady" tone. To make matters worse she had spoken to the same person in the previous week and already explained and sorted the issue about the billing address and delivery address!!!